Harp Revive (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Harp Revive Ltd
Fareham, Hampshire
Email: jon@harprevive.co.uk
Harp Revive acts as the Data Controller for the personal data collected on this website.
We may collect and process the following types of data:
Name
Email address
Phone number
Postal address
Enquiry or message content
Account information (if applicable)
IP address
Device information
Browser type/version
Website usage data
Cookie identifiers (see Cookie Policy)
Service details
Billing and payment information (processed securely by third-party providers; we do not store card details)
Email subscription status
Consent logs
Under UK GDPR, we must have a lawful basis to process personal data. Harp Revive relies on:
| Purpose | Lawful Basis |
|---|---|
| Responding to enquiries | Legitimate interests / Contract |
| Providing our services | Contract |
| Account setup & management | Contract |
| Email marketing | Consent |
| Analytics & website improvement | Legitimate interests / Consent |
| Legal obligations (e.g., tax, fraud prevention) | Legal obligation |
We use your information to:
Provide and deliver our services
Respond to enquiries or support requests
Manage your account (if applicable)
Improve our website functionality and user experience
Send newsletters or marketing (with your consent)
Meet legal or regulatory requirements
Ensure website security and prevent fraud
We do not sell or trade your personal data.
We may share information with:
Service providers (hosting, IT support, email services, payment processors)
Analytics providers (e.g., Google Analytics – optional)
Professional advisers (legal, accounting)
Regulators or authorities when legally required
All third parties are required to keep your data secure and only use it for the contracted purpose.
If we transfer data outside the UK, we ensure safeguards such as:
UK Adequacy Regulations
Standard Contractual Clauses (SCCs)
Additional technical/organisational protections
We only retain personal data for as long as necessary:
Enquiries: up to 12 months
Customer records: up to 7 years (legal requirement)
Marketing data: until you withdraw consent
Cookies: see Cookie Policy
After this, data is securely deleted or anonymised.
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any rights, contact: jon@harprevive.co.uk
We use appropriate technical and organisational measures to protect your data, including:
Encryption
Secure servers
Access controls
Regular security reviews
However, no system is 100% secure; online transmission is done at your own risk.
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
We may update this Privacy Policy from time to time.
The latest version will always be published on our website.
Cookies are small text files saved on your device to help the website function, improve performance, or provide analytics and personalisation.
Required for the site to function
(e.g., security, page navigation, session cookies)
Used to understand how visitors use the site
(e.g., Google Analytics)
Remember preferences such as language and settings
Used for advertising and remarketing
(only used with explicit consent)
Upon first visit, you will see a cookie banner allowing you to:
Accept all cookies
Reject non-essential cookies
Manage individual preferences
We will only set non-essential cookies (analytics, marketing) with your active consent, in line with PECR and UK GDPR.
You can withdraw consent at any time through the cookie settings link in the footer.
You can also manage cookies via your browser settings:
Block cookies
Delete cookies
Set preferences for each website
Third-party services integrated into our site (e.g., YouTube, analytics tools) may set their own cookies.
These providers have their own privacy policies.
We may update this document as required by law or website changes.